Copyright © 2004 Ce De Candy, Inc. All rights reserved

Orders
This site can process orders from the continental United States only via UPS Ground. Shoppers can
feel safe knowing that their shopping experience is easy and secure. There is a $20 minimum on all
orders placed on this site.
If you have any problems with using the site, please feel free to Contact Us.
Sales Tax
Sales tax is only added to goods shipped to New Jersey. The current rate is 7%. If have a resale or
tax exempt certificate in New Jersey, please Contact Us.
Payments
SmartiesStore.com accepts Visa or MasterCard. You can feel safe knowing that your payment is
being securely transmitted to our processing department.
Shipments
Shipping is available only to the continental United States via UPS. The ship to address cannot be a
PO box. We cannot accept International orders due to trademark laws.
Most orders are shipped within the week - provided they are in stock. Once goods are shipped, you
will receive a shipment notification.
There is a $3.95 handling fee per order plus $1.00 per item on all orders.
Returns
SmartiesStore.com strives to provide the best possible customer service. If, for any reason, you are
not satisfied with your order, you may return it for a refund. Return rules are as follows:
· Returns must be made within 21 days of purchase. We will not accept returns after 21 days.
· Customer is responsible for all shipping charges on returned items unless we shipped a
damaged or incorrect item.
· Any return that causes the original order to fall below the $20 minimum order will result in a
$4.95 charge which will be deducted from the refund amount.
· Credits will be put on the card upon receipt of goods in the amount of the sale, less shipping
charges.
· Please be aware that your refund may take up to 7-10 days to appear on your card statement.
· In order to return an item, you must first obtain a Return Merchandise Authorization Number
(RMA). To do so, please email customerservice@smarties.com with the reason for the return.
You will then be provided with an RMA number which must be marked clearly on the outside of
the shipping carton.
· Please fill out the return form that came in your shipment and include it in the package. If you
do not have a form, one can be sent to you when the RMA is obtained.
·
Send all return merchandise to:
SmartiesStore.com Returns
1091 Lousons Road
Union, NJ 07083

*Shipping charges reflect current freight rate*
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